{"id":989382,"date":"2025-05-18T13:33:12","date_gmt":"2025-05-18T13:33:12","guid":{"rendered":"https:\/\/salescubicle.com\/?p=989382"},"modified":"2025-05-18T13:33:13","modified_gmt":"2025-05-18T13:33:13","slug":"account-executive-2","status":"publish","type":"post","link":"https:\/\/salescubicle.com\/ar\/%d9%81%d8%b1%d8%b5-%d8%b9%d9%85%d9%84\/account-executive-2\/","title":{"rendered":"Account Executive"},"content":{"rendered":"
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<\/p>\n\n\n\n

Job Title: Account Executive<\/strong><\/p>\n\n\n\n

Department: Client Service Unit ( Operation) <\/strong><\/p>\n\n\n\n

Reports to: Operations Manager<\/strong><\/p>\n\n\n\n

Employment status: Full time <\/strong><\/p>\n\n\n\n

Job level: Junior<\/strong><\/p>\n\n\n\n

Job Purpose<\/u><\/strong><\/strong><\/p>\n\n\n\n

He\/She is responsible for building relationships with new clients and managing relationships with existing ones, planning and coordinating account activity, generating sales opportunities, and reporting status of accounts on a regular basis, identifying gaps and growth potential, and exploring untapped opportunities<\/p>\n\n\n\n

<\/p>\n\n\n\n

Job Description:<\/u><\/strong><\/strong><\/p>\n\n\n\n

    \n
  1. Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs<\/li>\n\n\n\n
  2. Coordinate internal and external resources to expedite workflow<\/li>\n\n\n\n
  3. Follow up with clients regularly to ensure needs are being met and to identify opportunities<\/li>\n\n\n\n
  4. Maintain a database of clients, prospects, partners<\/li>\n\n\n\n
  5. Provide professional after-sales support to maximize customer loyalty<\/li>\n\n\n\n
  6. Remain in regular contact with your clients to understand and meet their needs<\/li>\n\n\n\n
  7. Respond to complaints and resolve issues to the customer\u2019s satisfaction and to maintain the company\u2019s reputation<\/li>\n\n\n\n
  8. Ensure the timely and successful delivery of our solutions according to customer needs and objectives<\/li>\n\n\n\n
  9. Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment<\/li>\n\n\n\n
  10. Assist with high severity requests or issue escalations as needed Using contacts to generate new business<\/li>\n\n\n\n
  11. Manage a portfolio of accounts to achieve long-term success<\/li>\n\n\n\n
  12. Provide professional after-sales support to maximize customer loyalty<\/li>\n\n\n\n
  13. Respond to complaints and resolve issues to the customer\u2019s satisfaction and to maintain the company\u2019s reputation<\/li>\n\n\n\n
  14. Negotiate agreements and keep records of sales and data<\/li>\n\n\n\n
  15. Generate new business for our clients using existing and potential customer networks<\/li>\n\n\n\n
  16. Developing sales strategies and setting quotas<\/li>\n\n\n\n
  17. Closing the leads generated by the Business development team<\/li>\n\n\n\n
  18. Managing the entire sales cycle after meeting with a potential client to secure a deal<\/li>\n\n\n\n
  19. Monitor the work progress of Business Development Specialists assigned to his accounts<\/li>\n\n\n\n
  20. Suggesting innovative ways to increase sales and enhance clients’ experience.<\/li>\n\n\n\n
  21. Negotiate agreements and keep records of sales and data<\/li>\n<\/ol>\n\n\n\n

    <\/p>\n\n\n\n

    Performance Indicators<\/u><\/strong><\/strong><\/p>\n\n\n\n

      \n
    • Retention Rate<\/strong>: Percentage of expiring contract renewals vs drop offs (for subscription business models)
      • Customer Satisfaction Rate<\/strong>: How satisfied customers are with your product or service (you can use client surveys to track this metric)<\/li><\/ul>
        • Time to Resolution<\/strong>: How long it took to resolve customer support tickets<\/li><\/ul>
          • Support Calls: <\/strong>Number of calls made in response to requests for support<\/li><\/ul>
            • Employee Satisfaction: <\/strong>measured with internal surveys and interviews with a handful of qualifying questions to understand what makes them happy or unhappy.<\/li><\/ul>\n
                \n
              • Number of New Closed Deals: <\/strong>How many qualified leads result in closing a deal<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

                <\/p>\n\n\n\n

                Specifications (Qualifications, Experience)<\/strong><\/p>\n\n\n\n

                  \n
                • Bachelor’s degree in Business Administration, Marketing, or a related field<\/li>\n\n\n\n
                • 1-2 years Working experience as a Sales Account Executive, or a similar role in the Sales industry<\/li>\n\n\n\n
                • Excellent negotiation and analytical skills<\/li>\n\n\n\n
                • Outstanding interpersonal and organizational skills<\/li>\n\n\n\n
                • Knowledge and experience of using Customer Relationship Management (CRM) software<\/li>\n\n\n\n
                • Extensive understanding of sales performance metrics<\/li>\n\n\n\n
                • Ability to prioritize and manage multiple tasks<\/li>\n\n\n\n
                • Fluent command of English language<\/li>\n<\/ul>\n\n\n\n

                  <\/p>\n\n\n\n

                  Work Conditions<\/strong><\/p>\n\n\n\n

                    \n
                  • Working hours: from Sunday to Thursday from 8:30 am to 5 pm<\/li>\n\n\n\n
                  • Location: Downtown – Cairo<\/li>\n<\/ul>\n\n\n\n

                    <\/p>\n\n\n\n

                    Salary, Benefits and Compensation<\/strong><\/p>\n\n\n\n

                    Salary: <\/strong>According to job grade and annual increase.<\/p>\n\n\n\n

                    Compensations:<\/strong><\/strong><\/p>\n\n\n\n

                      \n
                    • Quarterly Bonus<\/li>\n\n\n\n
                    • Mobile allowance<\/li>\n\n\n\n
                    • Laptop allowance<\/li>\n<\/ul>\n\n\n\n

                      Benefits:<\/strong> Social Insurance<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

                      Job Title: Account Executive Department: Client Service Unit ( Operation) Reports to: Operations Manager Employment status: Full time Job level: Junior Job Purpose He\/She is responsible for building relationships with new clients and managing relationships with existing ones, planning and coordinating account activity, generating sales opportunities, and reporting status of accounts on a regular basis,…<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[99],"tags":[],"class_list":["post-989382","post","type-post","status-publish","format-standard","hentry","category-99"],"acf":[],"_links":{"self":[{"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/posts\/989382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/comments?post=989382"}],"version-history":[{"count":1,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/posts\/989382\/revisions"}],"predecessor-version":[{"id":989383,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/posts\/989382\/revisions\/989383"}],"wp:attachment":[{"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/media?parent=989382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/categories?post=989382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/salescubicle.com\/ar\/wp-json\/wp\/v2\/tags?post=989382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}