Senior Sales Development Specialist

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  • Sales Development
  • Full time
  • Cairo

Job Title: Senior SDS /Sales Development Specialist

Department: Service Unit

Reports to: Sales Operation Lead

Employment status: Full time

Job level: Senior

Job Purpose

Establishing networks with industry specialists, maintaining valued customer relationships. Initiate exploratory calls with prospects to see if they’d be an ideal customer. Also responsible for qualifying and developing target Accounts and inbound leads to create sales-ready meetings and opportunities

Establishing networks with industry specialists and maintaining valuable customer relationships,Senior Sales Development Specialist is responsible for driving their unit’s performance and achieving target numbers.In Addition to actively engaging in initiating exploratory calls with prospects to determine their suitability as ideal customers. Moreover, undertaking the responsibility of qualifying and developing target accounts and inbound leads, with the aim of generating sales-ready meetings and opportunities that contribute to client satisfaction.

Job Description:

  1. Identifying new clients by researching and creating networking opportunities through Apollo/LinkedIn
  2. Generate a list of accurate leads with a contact number/data for the client assigned to their unit.
  3. Prospect potential customers via cold calling, email, social networks, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads
  4. Contacting leads, qualifying them as prospects, educating prospects about the product or service
  5. Schedule meeting with executive team when a lead reaches a qualified stage (Update Client/Executive calendar – Send email with all required information – Update Slack)
  6. Maintain the client database to make sure that the team can access current information on all leads
  7. Upload all the client’s list/information to the CRM then add the required list on Apollo sequence to build the automated process (meeting-emails)
  8. Providing prompt and responses to all customers
  9. Promoting the clients’ products and services
  10. Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales
  11. Following up with potential customers who expressed interest but did not purchase any goods or services
  12. Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs
  13. Stay up-to-date on market trends, competition, and industry developments
  14. Achieve the required number of activities per [day/week/month] and record all the data
  15. Develop and maintain strong relationships with stakeholders and our clients
  1. Schedule meetings for Account Executives in order to close the deals
  2. Provide prompt phone/email follow-up to specific leads and adequately document and track all daily activities in (sales cubicle CRM)
  1.  Conduct an intensive research of the prospective client’s company background to ensure it matches the client’s criteria
  2.  Create and develop customer awareness programs for clients’ products or services
  3. Providing feedback to the Sales department to improve the processes
  4. Provide regular reports on sales activities and results to management
  5. Additional responsibilities/tasks assigned by the direct manager as needed.
  6. Oversee Unit performance and number of meeting and make sure that the numbers are being met
  7. Maintain Unit’s attendance records & track their vacations, attendance & performance.

Specifications (Qualifications, Experience)

Qualifications:

  • Bachelor’s Degree in business administration or an equivalent field.

Experience:

  • 3-5 years of experience
  • Experience in Sales / Business Development / Marketing / Customer Service or related careers.
  • Have knowledge in developing sales pipelines.
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent customer service skills
  • Strong organizational skills
  • Excellent time management skills
  • Ability to prioritize and manage multiple tasks
  • Fluent command of English language

Work Conditions

  • Working hours: from Sunday to Thursday from 8:30 am to 6 pm ( with one hour break)
  • Location: Maadi – Cairo

Salary, Benefits and Compensation

Salary: According to job grade and annual increase.

Compensations:

  • Quarterly Bonus
  • Mobile allowance
  • Laptop allowance

Benefits:

  • Social Insurance
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