Sales Development Specialist

Job Title: SDS /Sales Development Specialist/Business Development Specialist
Department: Sales Development
Reports to: Operation Manager
Employment status: Full time
Job level: Junior

Job Purpose
Establishing networks with industry specialists, maintaining valued customer relationships.
Initiate exploratory calls with prospects to see if they’d be an ideal customer. Also responsible
for qualifying and developing target Accounts and inbound leads to create sales-ready
meetings and opportunities

Job Description:

1. Identifying new clients by researching and creating networking opportunities through
   Apollo/LinkedIn
2. Generate a list of accurate leads with a contact number/data for the client assigned to
3. Prospect potential customers via cold calling, email, social networks, or other forms of
   communication to ensure they are added to the sales pipeline and produce more
   qualified leads
4. Contacting leads, qualifying them as prospects, educating prospects about the product
   or service
5. Schedule meeting with executive team when a lead reaches a qualified stage (Update
   Client/Executive calendar – Send email with all required information – Update Slack)
6. Maintain the client database to make sure that the team can access current information
   on all leads
7. Upload all the client’s list/information to the CRM then add the required list on Apollo
   sequence to build the automated process (meeting-emails)
8. Providing prompt and responses to all customers
9. Promoting the clients’ products and services
10. Creating relationships with customers to identify their potential needs and qualify their
    interests and viability to drive sales
11. Following up with potential customers who expressed interest but did not purchase any
    goods or services
12. Performing regular follow-up calls or emails and facilitating communication with existing
    customers to ensure their satisfaction and identify new potential needs
13. Stay up-to-date on market trends, competition, and industry developments
14. Achieve the required number of activities per [day/week/month] and record all the data
15. Develop and maintain strong relationships with stakeholders and our clients
16. Schedule meetings for Account Executives in order to close the deals
17. Provide prompt phone/email follow-up to specific leads and adequately document and
    track all daily activities in (sales cubicle CRM)
18. Conduct an intensive research of the prospective client’s company background to
    ensure it matches the client’s criteria
19. Create and develop customer awareness programs for clients’ products or services
20. Providing feedback to the Sales department to improve the processes
21. Provide regular reports on sales activities and results to management
22. Additional responsibilities/tasks assigned by the direct manager as needed.

Specifications (Qualifications, Experience)

Qualifications:

• Bachelor’s Degree in business administration or an equivalent field.

Experience:

• 0-1 year experience
• Experience in Sales / Business Development / Marketing / Customer Service or related careers.
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent customer service skills
• Strong organizational skills
• Excellent time management skills
• Ability to prioritize and manage multiple tasks
• Fluent command of English language